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    ITIL Continual Service Improvement - German Translation: Office of Government Commerce

     
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    ITIL Continual Service Improvement - German Translation: Office of Government Commerce

    Description

    This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

    Product details

    EAN/ISBN:
    9780113314058
    Edition:
    New edition
    Medium:
    Paperback
    Number of pages:
    278
    Publication date:
    2013-03-27
    Publisher:
    The Stationery Office Ltd
    EAN/ISBN:
    9780113314058
    Edition:
    New edition
    Medium:
    Paperback
    Number of pages:
    278
    Publication date:
    2013-03-27
    Publisher:
    The Stationery Office Ltd

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