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    ITIL Continual Service Improvement 2011 (Best Management Practices)

     
    From Stationery Office (Great Britain)
    Only 1 items left in stock
    ITIL Continual Service Improvement 2011 (Best Management Practices)

    Description

    This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

    Product details

    EAN/ISBN:
    9780113313082
    Edition:
    2011 ed.
    Medium:
    Paperback
    Number of pages:
    246
    Publication date:
    2011-07-29
    Publisher:
    The Stationery Office Ltd
    EAN/ISBN:
    9780113313082
    Edition:
    2011 ed.
    Medium:
    Paperback
    Number of pages:
    246
    Publication date:
    2011-07-29
    Publisher:
    The Stationery Office Ltd

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