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ITIL Service Transition 2011 (Best Management Practices)

 
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ITIL Service Transition 2011 (Best Management Practices)

Description

This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

Product details

EAN/ISBN:
9780113313068
Edition:
2011 ed.
Medium:
Paperback
Number of pages:
347
Publication date:
2011-07-29
Publisher:
The Stationery Office Ltd
EAN/ISBN:
9780113313068
Edition:
2011 ed.
Medium:
Paperback
Number of pages:
347
Publication date:
2011-07-29
Publisher:
The Stationery Office Ltd

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