Operational Support and Analysis: ITIL V3 Intermediate Capability Handbook

Description

A guide that provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes.

Product details

EAN/ISBN:: 9780113312085
Medium:: Paperback
Number of pages:: 135
Publication date:: 2009-11-01
Publisher:: Stationery Office Books

EAN/ISBN:: 9780113312085
Medium:: Paperback
Number of pages:: 135
Publication date:: 2009-11-01
Publisher:: Stationery Office Books

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