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Are you trying to devise, implement or fix KPIs?
This book is for people who:
Have the task of creating new KPIs for their organisation.
Have been asked to improve or enhance existing KPIs.
Need help implementing a measurement system.
Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation.
This book will help you:
Avoid strategy pitfalls when choosing KPIs.
Turn your strategy into practical measures quickly.
Decide which measures to ignore.
Design reports with buy-in.
Develop laser-sharp KPI definitions.
Implement your measures, reports and dashboards.
Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.