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    Lean Six SIGMA for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

     
    From George, Michael L.
    Only 1 items left in stock
    Lean Six SIGMA for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

    Description

    The majority of books on Six Sigma and Lean explain only how to implement these techniques in a manufacturing environment. "Lean Six Sigma for Services" fills the need for a service-based approach, explaining how companies can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.

    Product details

    EAN/ISBN:
    9780071418218
    Medium:
    Bound edition
    Number of pages:
    300
    Publication date:
    2003-07-01
    Publisher:
    Mcgraw-Hill Professional
    Languages:
    english
    EAN/ISBN:
    9780071418218
    Medium:
    Bound edition
    Number of pages:
    300
    Publication date:
    2003-07-01
    Publisher:
    Mcgraw-Hill Professional
    Languages:
    english

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