Telecom Management Crash Course: A Telecom Company Survival Guide (Crash Course) (McGraw-Hill Telecom)

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Telecom Management Crash Course: A Telecom Company Survival Guide (Crash Course) (McGraw-Hill Telecom)

Description

Shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in a challenging economic climate. This work features: basics of billing: staying alive; short, smart biz and tech strategies for tough times in telecom; and using CRM (Customer Relationship Management) to drive business.

Product details

EAN/ISBN:: 9780071386203
Medium:: Paperback
Number of pages:: 368
Publication date:: 2002-06-01
Publisher:: McGraw-Hill Professional

EAN/ISBN:: 9780071386203
Medium:: Paperback
Number of pages:: 368
Publication date:: 2002-06-01
Publisher:: McGraw-Hill Professional

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