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    I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

     
    From John Seddon
    Only 1 items left in stock
    I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

    Description

    Illustrates many key principles which need to be understood when improving the performance of organisations.

    Product details

    EAN/ISBN:
    9780951973103
    Medium:
    Paperback
    Number of pages:
    160
    Publication date:
    1992-09-01
    Publisher:
    Vanguard Consulting Ltd
    EAN/ISBN:
    9780951973103
    Medium:
    Paperback
    Number of pages:
    160
    Publication date:
    1992-09-01
    Publisher:
    Vanguard Consulting Ltd

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    €3.49
    Used - good
    €3.49
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