Transforming the Bottom Line: Managing Performance With the Real Numbers

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Description

Transforming the Bottom Line reveals how to measure the work of an organization and determine whether that work adds value to the customer. The authors focus on identifying the real numbers that give a moving picture of the company's performance by measuring quality, speed, customer service, and profitability of products and customers.

Product details

EAN/ISBN:: 9780875847467
Edition:: New.
Medium:: Bound edition
Number of pages:: 232
Publication date:: 1996-10-01
Publisher:: Harvard Business Review Press
Languages:: english
Manufacturer:: Unknown

EAN/ISBN:: 9780875847467
Edition:: New.
Medium:: Bound edition
Number of pages:: 232
Publication date:: 1996-10-01
Publisher:: Harvard Business Review Press
Languages:: english
Manufacturer:: Unknown

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