cartcart

    Serving Online Customers: Lessons for Libraries from the Business World

     
    Serving Online Customers: Lessons for Libraries from the Business World

    Description

    To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

    Product details

    EAN/ISBN:
    9780810887329
    Medium:
    Paperback
    Number of pages:
    232
    Publication date:
    2014-07-23
    Publisher:
    Rowman & Littlefield Publishers
    EAN/ISBN:
    9780810887329
    Medium:
    Paperback
    Number of pages:
    232
    Publication date:
    2014-07-23
    Publisher:
    Rowman & Littlefield Publishers

    Payment methods

    paypalvisamastercardamexcartebleue

    Shipping

    laposte
    The edition supplied may vary.
    Currently sold out

    Recommended for you