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    Tqm: Text with Cases

     
    From Oakland, John S.
    Only 1 items left in stock
    Tqm: Text with Cases

    Description

    Shows how a Total Quality Management strategy can be applied in all business activities to achieve great performance. This book features material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM.

    Product details

    EAN/ISBN:
    9780750657402
    Edition:
    3. A.
    Medium:
    Paperback
    Number of pages:
    496
    Publication date:
    2003-05-15
    Publisher:
    Routledge
    EAN/ISBN:
    9780750657402
    Edition:
    3. A.
    Medium:
    Paperback
    Number of pages:
    496
    Publication date:
    2003-05-15
    Publisher:
    Routledge

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    Used - good
    €1.73
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