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In the sale you will find especially cheap items or current promotions.
Want to part with books, CDs, movies or games? Sell everything on momox.com
CRM is a holistic strategic approach to managing customer relationships to increase shareholder value. This major Handbook of CRM gives complete coverage of the key concepts in this vital field. The book is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it.
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