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    The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

     
    From Heskett, James L.
    Only 1 items left in stock
    The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

    Description

    From the authors of THE SERVICE PROFIT CHAIN comes the culmination of twenty-eight years of groundbreaking research - a revolutionary framework that will enable any company to achieve superior profit and growth.

    Product details

    EAN/ISBN:
    9780743225694
    Medium:
    Bound edition
    Number of pages:
    400
    Publication date:
    2003-01-09
    Publisher:
    Free Press
    Languages:
    english
    EAN/ISBN:
    9780743225694
    Medium:
    Bound edition
    Number of pages:
    400
    Publication date:
    2003-01-09
    Publisher:
    Free Press
    Languages:
    english

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