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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

 
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

Description

From the authors of THE SERVICE PROFIT CHAIN comes the culmination of twenty-eight years of groundbreaking research - a revolutionary framework that will enable any company to achieve superior profit and growth.

Product details

EAN/ISBN:
9780743225694
Medium:
Bound edition
Number of pages:
400
Publication date:
2003-01-09
Publisher:
Free Press
Languages:
english
EAN/ISBN:
9780743225694
Medium:
Bound edition
Number of pages:
400
Publication date:
2003-01-09
Publisher:
Free Press
Languages:
english

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