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People from all corners of the world involved in government, business and culture come into contact with Dutch colleagues and counterparts, either in the Netherlands or in their own countries. No matter whether you are coming to the Netherlands for a business trip or to work here for a while, or have regular contact with Dutch people in your own country, being prepared for Dutch culture will make your working and social contacts more effective and therefore more satisfactory. Like the very successful first edition published in 1997, and the updated version published in 2001, this 14th revised and updated edition of Dealing with the Dutch focuses on Dutch values and norms, but it also takes into account the economic, social and cultural changes the Netherlands is undergoing. Many new quotes by people from all over the world who have already 'dealt with the Dutch' have also been added.