Service Management and Marketing: A Customer Relationship Management Approach

From Christian Gronroos

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Service Management and Marketing: A Customer Relationship Management Approach

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EAN/ISBN:: 9780471720348
Edition:: 2
Medium:: Paperback
Number of pages:: 404
Publication date:: 2000-07-27
Publisher:: Wiley & Sons
Languages:: english

EAN/ISBN:: 9780471720348
Edition:: 2
Medium:: Paperback
Number of pages:: 404
Publication date:: 2000-07-27
Publisher:: Wiley & Sons
Languages:: english

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