Delivering Quality Service: Balancing Customer Perceptions and Expectations
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Description
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Product details
- EAN/ISBN:
- 9780029357019
- Medium:
- Bound edition
- Number of pages:
- 226
- Publication date:
- 1990-03-19
- Publisher:
- Free Press
- EAN/ISBN:
- 9780029357019
- Medium:
- Bound edition
- Number of pages:
- 226
- Publication date:
- 1990-03-19
- Publisher:
- Free Press
The edition supplied may vary.
€3.09
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