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    Delivering Quality Service: Balancing Customer Perceptions and Expectations

     
    Only 1 items left in stock
    Delivering Quality Service: Balancing Customer Perceptions and Expectations

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    Product details

    EAN/ISBN:
    9780029357019
    Medium:
    Bound edition
    Number of pages:
    226
    Publication date:
    1990-03-19
    Publisher:
    Free Press
    EAN/ISBN:
    9780029357019
    Medium:
    Bound edition
    Number of pages:
    226
    Publication date:
    1990-03-19
    Publisher:
    Free Press

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