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    Der Kunde ist Gast. Engagiertes Verkaufen im kundenorientierten Buchhandel

     
    From Jörg Winter
    Only 1 items left in stock
    Der Kunde ist Gast. Engagiertes Verkaufen im kundenorientierten Buchhandel

    Description

    Jörg Winter engagiert sich seit 1984 als Unternehmensberater und Trainer für die Buchbranche. Im vorliegendem Buch setzt er das Leitbild ,Der Kunde ist Gast', das sich in den vergangenen Jahren als angemessene Metapher für eine wünschenswerte Beziehung zwischen Kunde und Buchhändler etabliert hat, praxisnah um. Maßstab und Ziel bleibt ihm dabei stets eine radikale Kundenorientierung.

    Product details

    EAN/ISBN:
    9783934054110
    Edition:
    1., Aufl.
    Medium:
    Paperback
    Number of pages:
    76
    Publication date:
    2002-03-01
    Publisher:
    Bramann
    Languages:
    german
    EAN/ISBN:
    9783934054110
    Edition:
    1., Aufl.
    Medium:
    Paperback
    Number of pages:
    76
    Publication date:
    2002-03-01
    Publisher:
    Bramann
    Languages:
    german

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