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    30 Minuten Business-Telefonate

     
    From Claudia Fischer
    Only 1 items left in stock
    30 Minuten Business-Telefonate

    Description

    Ein Kunde, der ein Unternehmen anruft, wünscht sich das Gefühl, dass sein Anliegen verstanden und sich dessen angenommen wird. Mit Claudia Fischer werden Sie zum Telefonspezialisten. Sie zeigt, wie Sie sich optimal auch auf schwierige Gespräche vorbereiten, mit verschiedenen Gesprächstypen umgehen und verärgerte Kunden zu Stammkunden machen.

    Product details

    EAN/ISBN:
    9783869362823
    Edition:
    1
    Format:
    Audiobook
    Medium:
    Audio CD
    Publication date:
    2011-08-15
    Publisher:
    Gabal
    Languages:
    german
    EAN/ISBN:
    9783869362823
    Edition:
    1
    Format:
    Audiobook
    Medium:
    Audio CD
    Publication date:
    2011-08-15
    Publisher:
    Gabal
    Languages:
    german

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    €3.99
    Used - very good
    €3.99
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    €3.99
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