Die gesunde Tierarztpraxis

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Kommunikation in der Tierarztpraxis:
Was macht gute Kommunikation aus?
Wie behandle ich Problemfälle?
Von der Begrüßung des Patienten bis zum Bezahlen und Verabschieden.

Wie sieht das Marketing in und für die Tierarztpraxis aus?

Was ist Marketing?

Grundsätze und Ziele: Was passt für die Tierarztpraxis?

Marketing-Kommunikation mit aktiven und passiven Mitteln: Wie lässt sich Marketing als Konzept zur Kundenbindung in der Tierarztpraxis umsetzen?

Product details

EAN/ISBN:: 9783830410942
Edition:: 1
Medium:: Bound
Number of pages:: 112
Publication date:: 2010-03-24
Publisher:: Enke
Languages:: german

EAN/ISBN:: 9783830410942
Edition:: 1
Medium:: Bound
Number of pages:: 112
Publication date:: 2010-03-24
Publisher:: Enke
Languages:: german

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