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IT-Service-Management mit dem SAP Solution Manager: Change-Request-Management, Service Desk, Problem-Management, Incident-Management (SAP PRESS)

 
From Torsten Sternberg
Only 1 items left in stock
IT-Service-Management mit dem SAP Solution Manager: Change-Request-Management, Service Desk, Problem-Management, Incident-Management (SAP PRESS)

Description

<p>Erfahren Sie, wie Sie IT-Services mithilfe des SAP Solution Managers standardisiert gestalten, Probleme schnell bearbeiten und Problemlösungen dokumentieren. Lernen Sie Funktionen und Konfiguration des neuen IT-Service-Managements in Release

  1. 1 kennen - vom Incident Management über das Problem Management bis zum Change Request Management. So haben Sie Ihre IT-Infrastruktur stets unter Kontrolle!</p>
<p>Aus dem Inhalt:
</p>

<p><ul><li>SAP Solution Manager
  1. 1</li>
<li>IT-Service-Management</li>
<li>Definition nach ITIL</li>
<li>Application-Incident-Management</li>
<li>Problem-Management</li>
<li>Change-Request-Management</li>
<li>Test-Management</li></ul></p>

<p>Galileo Press heißt jetzt Rheinwerk Verlag.</p>

Product details

EAN/ISBN:
9783836219181
Edition:
1
Medium:
Bound edition
Number of pages:
670
Publication date:
2012-11-28
Publisher:
SAP PRESS
Languages:
german
EAN/ISBN:
9783836219181
Edition:
1
Medium:
Bound edition
Number of pages:
670
Publication date:
2012-11-28
Publisher:
SAP PRESS
Languages:
german

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