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    IT-Service-Management mit dem SAP Solution Manager: Change-Request-Management, Service Desk, Problem-Management, Incident-Management (SAP PRESS)

     
    From Torsten Sternberg
    Only 1 items left in stock
    IT-Service-Management mit dem SAP Solution Manager: Change-Request-Management, Service Desk, Problem-Management, Incident-Management (SAP PRESS)

    Description

    <p>Erfahren Sie, wie Sie IT-Services mithilfe des SAP Solution Managers standardisiert gestalten, Probleme schnell bearbeiten und Problemlösungen dokumentieren. Lernen Sie Funktionen und Konfiguration des neuen IT-Service-Managements in Release

    1. 1 kennen - vom Incident Management über das Problem Management bis zum Change Request Management. So haben Sie Ihre IT-Infrastruktur stets unter Kontrolle!</p>
    <p>Aus dem Inhalt:
    </p>

    <p><ul><li>SAP Solution Manager
    1. 1</li>
    <li>IT-Service-Management</li>
    <li>Definition nach ITIL</li>
    <li>Application-Incident-Management</li>
    <li>Problem-Management</li>
    <li>Change-Request-Management</li>
    <li>Test-Management</li></ul></p>

    <p>Galileo Press heißt jetzt Rheinwerk Verlag.</p>

    Product details

    EAN/ISBN:
    9783836219181
    Edition:
    1
    Medium:
    Bound edition
    Number of pages:
    670
    Publication date:
    2012-11-28
    Publisher:
    SAP PRESS
    Languages:
    german
    EAN/ISBN:
    9783836219181
    Edition:
    1
    Medium:
    Bound edition
    Number of pages:
    670
    Publication date:
    2012-11-28
    Publisher:
    SAP PRESS
    Languages:
    german

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