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    Dienstleistungsmanagement: Kundenintegration gestalten und steuern

     
    From Sabine Fließ
    Only 2 items left in stock
    Dienstleistungsmanagement: Kundenintegration gestalten und steuern

    Description

    Sabine Fließ stellt systematisch und wissenschaftlich fundiert Strategien, Konzepte, Methoden und Instrumente für kundenorientiert und effizient arbeitende Dienstleister vor. Dabei werden in integrativer Form marketing-, produktions- und personalpolitische sowie organisatorische Entscheidungen behandelt.

    Product details

    EAN/ISBN:
    9783834900241
    Edition:
    2009
    Medium:
    Paperback
    Number of pages:
    328
    Publication date:
    2008-10-28
    Publisher:
    Gabler Verlag
    Languages:
    german
    EAN/ISBN:
    9783834900241
    Edition:
    2009
    Medium:
    Paperback
    Number of pages:
    328
    Publication date:
    2008-10-28
    Publisher:
    Gabler Verlag
    Languages:
    german

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