Prozesse optimieren mit ITIL: Abläufe mittels Prozesslandkarte gestalten - Compliance erreichen und Best Practices nutzen mit ISO 20000, BS 15000 & ISO 9000

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Prozesse optimieren mit ITIL: Abläufe mittels Prozesslandkarte gestalten - Compliance erreichen und Best Practices nutzen mit ISO 20000, BS 15000 & ISO 9000

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EAN/ISBN:: 9783834805034
Edition:: 2., überarb. Aufl. 2008
Medium:: Paperback
Number of pages:: 283
Publication date:: 2008-06-26
Publisher:: Vieweg+Teubner Verlag

EAN/ISBN:: 9783834805034
Edition:: 2., überarb. Aufl. 2008
Medium:: Paperback
Number of pages:: 283
Publication date:: 2008-06-26
Publisher:: Vieweg+Teubner Verlag

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