Quality Added Value. Wertorientiertes Qualitätscontrolling im Firmenkundengeschäft der Banken (Schriften zum europäischen Management)

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Mandy Krafczyk leitet aus der Zusammenführung von Qualitätsorientierung und Shareholder-Value-orientierter Banksteuerung das wertorientierte Qualitätscontrolling ab und entwickelt in diesem Rahmen den Quality Added Value, ein Instrument zur wertorientierten Qualitätssteuerung.

Product details

EAN/ISBN:: 9783824477128
Edition:: 1. Aufl.
Medium:: Paperback
Number of pages:: 458
Publication date:: 2002-11-27
Publisher:: Deutscher Universitäts-Verlag

EAN/ISBN:: 9783824477128
Edition:: 1. Aufl.
Medium:: Paperback
Number of pages:: 458
Publication date:: 2002-11-27
Publisher:: Deutscher Universitäts-Verlag

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