Internationales Beschwerdemanagement (Fokus Dienstleistungsmarketing)

Description

Christoph Wegmann analysiert verschiedene Organisationsmöglichkeiten des Beschwerdemanagements für international agierende Unternehmen und entwickelt konkrete Lösungsansätze.

Product details

EAN/ISBN:: 9783824473281
Edition:: 2001
Medium:: Paperback
Number of pages:: 400
Publication date:: 2001-01-01
Publisher:: Deutscher Universitäts-Verlag
Languages:: german

EAN/ISBN:: 9783824473281
Edition:: 2001
Medium:: Paperback
Number of pages:: 400
Publication date:: 2001-01-01
Publisher:: Deutscher Universitäts-Verlag
Languages:: german

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