Kundenzufriedenheit: Wie Kundentreue Im Dienstleistungsbereich Die Rentabilität Steigert (German Edition)

Description

Die vorgestellten Techniken und Instrumente zeigen anschaulich, wie man Kunden gewinnt und langfristig bindet. Das Buch nimmt die Essenz der besten Bücher zum Thema und führt sie erstmals in einem geschlossenen Überblick zusammen.

Product details

EAN/ISBN:: 9783642648335
Edition:: Softcover reprint of the original 1st ed. 1996
Medium:: Paperback
Number of pages:: 228
Publication date:: 2013-12-31
Publisher:: Springer

EAN/ISBN:: 9783642648335
Edition:: Softcover reprint of the original 1st ed. 1996
Medium:: Paperback
Number of pages:: 228
Publication date:: 2013-12-31
Publisher:: Springer

Shipping

Buy on Amazon

The edition supplied may vary.

Currently sold out

More from Quartapelle, Alberto Q.

Kundenzufriedenheit: Wie …

€3.70

Customer Service

Hotline

+49 30 488 288 200
Monday - Friday: 09.00 - 18.00 hr

International

Order safely

medimops magazine

The new medimops magazine

About us

Newsletter

Special offers, vouchers and much more! Subscribe to the newsletter and get a one-off 10% discount on your next purchase. By subscribing to the newsletter, you consent to your data being used by advertising partners for newsletter tracking and cross-channel advertising purposes in order to provide you with personalized recommendations and advertising. You can revoke your consent at any time with future effect. You can find further information in the data protection declaration.

Do you want to find out more?