Business Process Management: 9th International Conference, B.P.M. 2011, Clermont-Ferrand, France, August 30 - September 2, 2011, Proceedings (Lecture ... H.C.I.) (Lecture Notes in Computer Science)

This book constitutes the refereed proceedings of the 9th International Conference on Business Process Management, BPM 2011, held in Clermont-Ferrand, France, in August/September 2011.

The volume contains 22 revised full research papers carefully reviewed and selected from 157 submissions, as well as 5 industrial track papers and abstracts of three invited talkes. The papers address innovative research of highest quality from computer science, management information science, service-oriented computing, and technology management.