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    Customer Care Center professionell managen: Strategien - Erfolgsfaktoren - Praxisbeispiele

     
    From Hans-Jörg Bullinger
    Only 1 items left in stock
    Customer Care Center professionell managen: Strategien - Erfolgsfaktoren - Praxisbeispiele

    Description

    Experten aus Wissenschaft und Praxis beschreiben die zielführenden Strategien und zentralen Erfolgsfaktoren für den Aufbau und Betrieb von Customer Care Centern. Ausgewählte Beispiele aus Industrie- und Dienstleistungsunternehmen illustrieren, wie die Strategien in der Praxis funktionieren.



    Product details

    EAN/ISBN:
    9783409123570
    Edition:
    2003
    Medium:
    Bound edition
    Number of pages:
    275
    Publication date:
    2003-03-20
    Publisher:
    Gabler Verlag
    Languages:
    german
    EAN/ISBN:
    9783409123570
    Edition:
    2003
    Medium:
    Bound edition
    Number of pages:
    275
    Publication date:
    2003-03-20
    Publisher:
    Gabler Verlag
    Languages:
    german

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