Conduire Une Démarche Qualité Dans Le Secteur Des Services

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Description

Bien qu'outil au service de la stratégie de l'entreprise, la qualité de service est de plus en plus axée sur l'assurance qualité et la certification ISO. En effet, les marges de manoeuvre se situent d'autant plus du côté de la qualité du service rendu au client... ©Electre 2025

Product details

EAN/ISBN:: 9783330840133
Medium:: Paperback
Number of pages:: 176
Publication date:: 2016-12-05
Publisher:: Noor Publishing
Manufacturer:: Unknown

EAN/ISBN:: 9783330840133
Medium:: Paperback
Number of pages:: 176
Publication date:: 2016-12-05
Publisher:: Noor Publishing
Manufacturer:: Unknown

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