Call Center Management: "Leitfaden Für Aufbau, Organisation Und Führung Von Teleservicecentern"

From Brad Cleveland

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Call Center Management: "Leitfaden Für Aufbau, Organisation Und Führung Von Teleservicecentern"

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"Sie müssen verrückt sein, ein Call Center zu leiten, ohne dieses Buch gelesen zu haben ..."

George Walther

Product details

EAN/ISBN:: 9783322930071
Edition:: Softcover reprint of the original 1st ed. 1998
Medium:: Paperback
Number of pages:: 276
Publication date:: 2013-10-04
Publisher:: Springer
Languages:: german

EAN/ISBN:: 9783322930071
Edition:: Softcover reprint of the original 1st ed. 1998
Medium:: Paperback
Number of pages:: 276
Publication date:: 2013-10-04
Publisher:: Springer
Languages:: german

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