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The book takes as its starting point the everyday practices of people at all levels in organisations as they manage their work. It encourages the reader to use and judge organisation and management theories by their relevance to 'real life' practices and dilemmas, ranging the day-to-day to major strategic change.
The book also offers insights into aspects of organisational life that are often marginalised, such as the politics and ethics of managerial action; the ambiguous, uncertain and contested nature of organisational processes; and the significance of angst, emotion, humour and mischief in the everyday life of organisations