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    Managing the Customer Experience: Turning Customers Into Advocates (Financial Times)

     
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    Managing the Customer Experience: Turning Customers Into Advocates (Financial Times)

    Description

    You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.

    Product details

    EAN/ISBN:
    9780273661955
    Edition:
    Tuttle and Revi.
    Medium:
    Bound edition
    Number of pages:
    272
    Publication date:
    2002-09-04
    Publisher:
    Financial Times Prentice Hall
    Languages:
    english
    EAN/ISBN:
    9780273661955
    Edition:
    Tuttle and Revi.
    Medium:
    Bound edition
    Number of pages:
    272
    Publication date:
    2002-09-04
    Publisher:
    Financial Times Prentice Hall
    Languages:
    english

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