Managing the Customer Experience: Turning Customers Into Advocates (Financial Times)

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Managing the Customer Experience: Turning Customers Into Advocates (Financial Times)

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You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.

Product details

EAN/ISBN:: 9780273661955
Edition:: Tuttle and Revi.
Medium:: Bound edition
Number of pages:: 272
Publication date:: 2002-09-04
Publisher:: Financial Times Prentice Hall
Languages:: english

EAN/ISBN:: 9780273661955
Edition:: Tuttle and Revi.
Medium:: Bound edition
Number of pages:: 272
Publication date:: 2002-09-04
Publisher:: Financial Times Prentice Hall
Languages:: english

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