Taking the Measure of Work; A Guide to Validated Scales for Organizational Research and Diagnosis

This reference provides researchers and consultants with quick and easy access to one hundred and thirty-seven validated measures for organizational research and consulting. The measures describe, or assess employee perceptions about and affective responses to the experience of their work within an organization. Each measure has demonstrated reliability and validity and has been used in research studies published during 1990-1999.

The measures cover:

Job Satisfaction

Organizational Commitment

Job Characteristics

Job Stress

Job Roles

Organizational Justice

Work-family conflict

Person-organization fit

Work behaviors

Work values

Whether preparing questionnaires or interviews for an employee survey, organizational assessment, dissertation or research program, this book guides users to a summary level understanding of each topic area, the measurement issues in the area, and a selection of measures to choose from. This will eliminate an often time-consuming and occasionally haphazard search for validated measures within published studies.

Organizational consultants, in particular, should find this book useful, since using validated measures can help them focus discussions with clients on the substance of their findings and away from the quality of their measurements.