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Manipulation - Ich führe Dich: Die 7 wirkungsvollsten Manipulationstechniken um genau das zu bekommen was Sie wollen
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Florian Thiem
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Zielgruppe analysieren: Wie Sie mit Leichtigkeit die Bedürfnisse Ihrer Kunden herausfinden, mit Ihrer Buyer Persona kommunizieren und Ihren Umsatz steigern
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Antje Konrad
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CRM Handbuch Reisemedizin
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Die TEMP-Methode: Das Konzept für Ihren unternehmerischen Erfolg
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Jörg Knoblauch
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Marketingmanagement: Die Grundlagen des Marketing einfach erklärt
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Max Mittelstaedt
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Manipulationstechniken: erkennen, abwehren und erfolgreich im Alltag anwenden. Manipulieren Sie andere durch kluge Psychologie, NLP, Kommunikation, Rhetorik und Körpersprache
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Dirk Richter
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Das Fan-Prinzip: Wie Sie aus Kunden wirklich Fans machen und wie Sie davon profitieren
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Roman Becker
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Converted: The Data-Driven Way to Win Customers' Hearts
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Neil Hoyne
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Der agile Vertrieb: Transformation in Sales und Service erfolgreich gestalten (Edition Sales Excellence)
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Claudia Thonet
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Agile Organisationen: Transformationen erfolgreich gestalten Beispiele agiler Pioniere (Haufe Fachbuch)
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André Häusling
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F.I.T. zur IHK-Prüfung in Marketing & Vertrieb: Handlungsspezifische Qualifikationen für Wirtschaftsfachwirte (Fachbücher für Fortbildung & Studium)
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Holger Stöhr
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Social Media Marketing: Das Online Marketing Buch, das dir zeigt, wie du erfolgreiches Social Media Marketing anwendest, um dein Angebot als Unternehmen oder Selbstständiger zu verkaufen
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Consulting, MP Online
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Rasierte Stachelbeeren: So werden Sie Nr. 1 im Kopf Ihrer Zielgruppe. Branding - Erfolgreiche Marken-Positionierung für kleine und mittelständische Unternehmen
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Peter Sawtschenko
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Rhetorik spielend meistern – der neue Rhetorik Ratgeber: Wie Sie Ihre Schlagfertigkeit und Rhetorik verbessern. Mit gelungenem Smalltalk & ... überzeugen (Kommunikationstraining, Band 2)
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F. Rautenberg, Dr. Alexander
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LEAN LEADERSHIP: Agiles Lean gelingt nur mit den Menschen
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Albert Hurtz
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Verkaufskompetenz Mensch: Gewinnerstrategien für Top-Verkäufer
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Rainer Skazel
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Konfliktfrei durch Gewaltfreie Kommunikation: Wie du Konflikte durch den richtigen Einsatz von Körpersprache, Empathie & emotionaler Intelligenz löst und gleichzeitig deine Beziehungen verbesserst
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Johannes Lichtenberg
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Überleben im Kundenkontakt: Der richtige Umgang mit schwierigen Situationen
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Monica Schori
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Marketing für Unternehmer - dauerhaft erfolgreich im Netz: Warum du als Unternehmer niemals Google oder Facebook Werbung schalten solltest. Geld verdienen ohne PPC Werbung & Werbekosten
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Ralf Schmitz
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Der Key Account Manager: Aufgaben, Werkzeuge und Erfolgsfaktoren
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Hartmut Sieck
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Bandscheibenschäden. Gesunde und kranke Bandscheibe. Vorbeugen durch Wissen und Handeln, Behandlungsmassnahmen bei Erkrankungen, Verhaltenshinweise, Übungen zur Selbsthilfe
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unknown
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Kundenliebe: Von der Kraft der Weiterempfehlung durch zufriedene Kunden
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Ferri Abolhassan (Hg.)
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Bei Anruf Umsatz: 80 Tipps für profitable Vertriebstelefonate, Audio-Chats & mehr (Whitebooks)
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Claudia Fischer
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Kundenservice für Dummies
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Karen Leland
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Trainingsbuch Kundenkontakt: Der Weg zum souveränen Umgang mit allen Kunden
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Monica Schori
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Service als Prinzip: 7 Management-Prinzipien für glückliche Kunden
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Martin Beims
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Customer-Data-Plattformen: Grundlagen, Systeme, Implementierung und Prozesse
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Lena Mauer
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Fit for Purpose: Wie Unternehmen Kunden finden, zufriedenstellen und binden
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Anderson, David J
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Running Lean - Das How-to für erfolgreiche Innovationen
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Ash Maurya
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Serviceglück: Mit magischen Momenten mitten ins Kundenherz
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Sabine Hübner
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