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Das neue Empfehlungsmarketing: Durch Mundpropaganda und Weiterempfehlungen neue Kunden gewinnen
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Schüller, Anne M.
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Nicht gekauft hat er schon. So denken Top-Verkäufer
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Martin Limbeck
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Salesforce for Beginners: A step-by-step guide to creating, managing, and automating sales and marketing processes
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Sharif Shaalan
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Komplikationen in der Notfallmedizin: Fallbeispiele - Analyse - Prävention
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Thomas Ahne
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FOREX 1x1: Devisenhandel für Anfänger
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Simon König
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Verkaufsprofiling: Wie Sie Ihre Kunden lesen und lenken
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Katja Porsch
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Der Key Account Manager: Aufgaben, Werkzeuge und Erfolgsfaktoren
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Hartmut Sieck
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Die Kunst der Kundenbeziehung: Die besten Ratschläge für ein langfristig profitables CRM (Haufe Fachbuch)
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Nils Hafner
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So gewinnen Sie jeden Kunden: Das 1x1 der Menschenkenntnis im Verkauf
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Scheelen, Frank M.
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Die Magie der unternehmerischen Persönlichkeit. Wie Trainer und Coachs auf allen Ebenen erfolgreich werden (Edition Training aktuell)
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Heide Liebmann
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Die 7 Erfolgsprinzipien für den Kundenkontakt: Wie Sie jede Kundenbeziehung wertvoller machen (Whitebooks)
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Cassandra Schlangen
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Service als Prinzip: 7 Management-Prinzipien für glückliche Kunden
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Martin Beims
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Digitalisierung der Customer Journey
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Wright, Stephen J.
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Serviceglück: Mit magischen Momenten mitten ins Kundenherz
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Sabine Hübner
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Leitfaden Kundenservice: Exzellenter Service in allen Phasen des Kundenkontakts
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Jacqueline Irrgang
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Ich bin ein Kunde, holt mich hier raus: Irrwitziges aus der Servicewelt
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Tom König
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Crashkurs Storytelling - inkl. Arbeitshilfen online: Grundlagen und Umsetzungen (Haufe Fachbuch)
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Fuchs, Werner T.
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Zukunftschance Network Marketing: Mehr Geld und Freiheit dank Empfehlungsmarketing. Wie du dich mit MLM nebenbei selbstständig machen kannst ohne Fixkosten und ohne Zeit gegen Geld zu tauschen!
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Dominik Fürtbauer
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Manipulation - Ich führe Dich: Die 7 wirkungsvollsten Manipulationstechniken um genau das zu bekommen was Sie wollen (Tricks für Ihren Alltag, Menschen demaskieren)
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Florian Thiem
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Kundenservice für Dummies
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Karen Leland
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Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
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Ryan Levesque
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CRM Handbuch Reisemedizin
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unknown
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Erfolgreich akquirieren: Instrumente und Methoden der direkten Kundenansprache
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Alexander Verweyen
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Relationship Marketing: Das Management von Kundenbeziehungen (Vahlens Handbücher der Wirtschafts- und Sozialwissenschaften)
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Manfred Bruhn
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Verkaufen & Verhandeln mit Strategie – Erfolg im Vertrieb: Wie Sie Verkaufsprozesse erfolgreich führen und jeden Deal mit Erfolg abschließen (Opresnik Management Guides, Band 35)
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Opresnik, Marc Oliver
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Bewertung von Kundenbindungsstrategien in B-to-B-Märkten: Methodik und Praktische Anwendung (neue betriebswirtschaftliche forschung (nbf))
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Thomas Werani
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Die 5-Sterne-Strategie: Exzellentes Beschwerdemanagement in Zeiten von Online-Bewertungen
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Zehra Sirin
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Converted: The Data-Driven Way to Win Customers' Hearts
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Neil Hoyne
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