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    Continual Service Improvement basierend auf Itil®: Eine Management Guide: Ein Management Guide
    book€13.49
    €13.49

    ISO/IEC 20000: A Pocket Guide (ITSM Library)
    ISO/IEC 20000: A Pocket Guide (ITSM Library)
    from  Bon, Jan VanUsed - very goodbook - Used - very good
    book€1.95
    €1.95

    It Service Management: An Introduction Based on Itil
    book€3.99
    €3.99

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