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    Berry, Leonard L.(3)
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    Bound editionCustomer Service
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    The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
    The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
    from  Mari SmithUsed - very goodbook - Used - very good
    New €27.90
    You save €21.91 (78%)
    book€5.99
    You save €21.91 (78%)
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    CustomerCentric Selling
    CustomerCentric Selling
    from  Michael BosworthUsed - very goodbook - Used - very good
    book€3.49
    €3.49
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    Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
    Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
    from  Gabe ZichermannUsed - goodbook - Used - good
    New €27.80
    You save €23.31 (83%)
    book€4.49
    You save €23.31 (83%)
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    Engage to Win: A Blueprint for Success in the Engagement Economy
    Engage to Win: A Blueprint for Success in the Engagement Economy
    from  Steve LucasUsed - very goodbook - Used - very good
    book€5.99
    €5.99
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    Scoring Points: How Tesco Continues to Win Customer Loyalty
    Scoring Points: How Tesco Continues to Win Customer Loyalty
    from  Clive HumblyUsed - goodbook - Used - good
    book€5.99
    €5.99
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    Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
    Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
    from  Jack MitchellUsed - goodbook - Used - good
    New €24.00
    You save €22.27 (92%)
    book€1.73
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    Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
    Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
    from  Robert HiebelerUsed - goodbook - Used - good
    book€4.99
    €4.99
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    Extreme Trust: Honesty as a Competitive Advantage
    Extreme Trust: Honesty as a Competitive Advantage
    from  Peppers & Rogers, PHD Don & MarthaUsed - goodbook - Used - good
    book€5.99
    €5.99
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    Consumer Behavior
    Consumer Behavior
    from  Schiffman, Leon G.Used - goodbook - Used - good
    book€2.02
    €2.02
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    Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series)
    Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series)
    from  KnoxUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Customer Relationship Management: A Global Perspective
    Customer Relationship Management: A Global Perspective
    from  Gerhard RaabUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    from  John GoodmanUsed - very goodbook - Used - very good
    book€21.49
    €21.49
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    Revolutionize Your Customer Experience
    Revolutionize Your Customer Experience
    from  Colin ShawUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    SAP Service and Support (SAP PRESS: englisch)
    SAP Service and Support (SAP PRESS: englisch)
    from  Gerhard OswaldUsed - very goodbook - Used - very good
    book€4.49
    €4.49
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    The Hippie Guide to Climbing the Corporate Ladder & Other Mountains: How Jansport Makes It Happen
    The Hippie Guide to Climbing the Corporate Ladder & Other Mountains: How Jansport Makes It Happen
    from  Skip YowellUsed - very goodbook - Used - very good
    book€17.49
    €17.49
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    Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
    Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
    from  Fred WiersemaUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
    Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
    from  WirtzUsed - very goodbook - Used - very good
    book€8.99
    €8.99
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    Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
    Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
    from  DeBonis, J. N.Used - goodbook - Used - good
    book€3.49
    €3.49
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    Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
    Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
    from  Lundin, Stephen C.Used - very goodbook - Used - very good
    book€1.73
    €1.73
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    Beans: Four Principles for Running a Business in Good Times or Bad
    Beans: Four Principles for Running a Business in Good Times or Bad
    from  Leslie YerkesUsed - goodbook - Used - good
    book€1.73
    €1.73
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    How to Succeed in the Relationship Economy: Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
    How to Succeed in the Relationship Economy: Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
    from  Matt LindsayUsed - goodbook - Used - good
    book€2.49
    €2.49
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    Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
    Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
    from  Jim JosephUsed - very goodbook - Used - very good
    book€5.49
    €5.49
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    Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
    Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
    from  Kevin RobsonUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Citizen Marketers: When People Are the Message
    Citizen Marketers: When People Are the Message
    from  Ben McconnellUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    Moments of Truth
    Moments of Truth
    from  Jan CarlzonUsed - acceptablebook - Used - acceptable
    book€2.99
    €2.99
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    Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
    Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
    from  Kaj StorbackaUsed - very goodbook - Used - very good
    book€25.49
    €25.49
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    Customer-Driven Project Management: Building Quality into Project Processes
    Customer-Driven Project Management: Building Quality into Project Processes
    from  Barkley, Bruce T.Used - very goodbook - Used - very good
    book€4.49
    €4.49
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    The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
    The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
    from  Carmine GalloUsed - very goodbook - Used - very good
    book€3.49
    €3.49
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    Consumer Behavior
    Consumer Behavior
    from  Solomon, Michael R.Used - goodbook - Used - good
    book€2.02
    €2.02
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    Strategic Customer Management: Strategizing the Sales Organization
    Strategic Customer Management: Strategizing the Sales Organization
    from  Piercy, Nigel F.Used - very goodbook - Used - very good
    book€34.49
    €34.49
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