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Telefonzentrale und Besucherempfang (New Business Line): Kunden kompetent begrüßen, gewinnend telefonieren, mit schwierigen Anrufern umgehen, professionell auftreten
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Rolf Leicher
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Book - Used - very good
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€6.99
€6.99
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Der professionelle Telefonkontakt mit Kunden: Was erfolgreiche Mitarbeiter am Telefon besser machen
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Rolf Leicher
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Book - Used - very good
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€19.80
€19.80
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