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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Book€17.99
€17.99

amazon.com
amazon.com
from  Robert SpectorUsed - very goodBook - Used - very good
Book€1.18
€1.18

The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving
Book€1.99
€1.99