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Einfach verkaufen - der IGeL-Verkaufstrainer: Mit Begleitheft für Praxismitarbeiterinnen
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Teamführung in der Arztpraxis: Einfach gut führen
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Konfliktbewältigung in der Arztpraxis. Prävention und Bewältigung von Teamkonflikten
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Konfliktbewältigung in der Zahnarztpraxis, m. CD-ROM
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Marketing in der Arztpraxis: Der Weg zur optimalen Präsentation. Analyse, Strategie, Instrumente
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Marketing in der Arztpraxis: Analyse, Strategie, Instrumente
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Bewerbungsratgeber für Ärzte: Bewerbungsprofil, Bewerbungsunterlagen, Bewerbungsgespräche
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Einstellungsgespräche in der Arztpraxis. Personalauswahl professionell vorbereiten und durchführen. Mit CDROM
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Imagebildung in Arztpraxen: „Hier geht noch was!“
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