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    ITIL Service Operation - German Translation: Office of Government Commerce
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    ITIL Service Design - German Translation: Office of Government Commerce
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    ITIL Service Transition - German Translation: Office of Government Commerce
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    ITIL Continual Service Improvement - German Translation: Office of Government Commerce
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    ITIL Service Strategy - German Translation: Office of Government Commerce
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    Modernising Government (Command Paper)
    Modernising Government (Command Paper)
    from  Great Britain: Cabinet OfficeUsed - very goodBook - Used - very good
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