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ITIL Service Strategy 2011
ITIL Service Strategy 2011
from  Stationery Office (Great Britain)Used - very goodBook - Used - very good
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ITIL Service Operation 2011 (Best Management Practices)
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ITIL Service Transition 2011 (Best Management Practices)
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ITIL Continual Service Improvement 2011 (Best Management Practices)
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Directing Sucessful Projects with PRINCE 2. Edition 2009
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