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Winning on Purpose: The Unbeatable Strategy of Loving Customers
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Ultimate Question
Ultimate Question
from  Fred ReichheldUsed - very goodBook - Used - very good
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
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Die ultimative Frage 2.0: Wie Unternehmen mit dem Net Promoter System kundenorientierter und erfolgreicher sind
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Die ultimative Frage. Mit dem Net Promoter Score zu loyalen Kunden und profitablem Wachstum
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