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    Foundations in IT Service Management, basierend auf ITIL (German Version)
    Book€4.99
    €4.99

    ISO/IEC 20000: A Pocket Guide (ITSM Library)
    ISO/IEC 20000: A Pocket Guide (ITSM Library)
    from  Bon, Jan VanUsed - very goodBook - Used - very good
    Book€1.95
    €1.95

    It Service Management: An Introduction Based on Itil
    Book€1.73
    €1.73


    The ISM Method Version 3: past, Present and Future of IT Service Management
    Book€7.49
    €7.49

    Foundations van Itil® V3 (Best practice)
    Foundations van Itil® V3 (Best practice)
    from  Bon, Jan VanUsed - very goodBook - Used - very good
    Book€11.99
    €11.99

    Service Strategy based on Itil® V3: A Management Guide (Best Practice (Van Haren Publishing))
    Book€5.99
    €5.99